Agents & Automation

An agent answering your customers? A flow moving your invoices? Nobody sure what it costs?

Agents and automations work on their own. Each one runs under someone's account, reaches some of your data, and bills you every time it thinks.

Secure

Each one reaches only what it needs.

Service accounts instead of people, data limited to the job, outside services approved or blocked.

Cost-efficient

The cheapest model that does the job.

The same customer-service agent can cost CA$8 or CA$800 a month, depending on how it's built. We build for the first number.

Fitted to you

Built for your work, handed to your team.

One job per agent, designed with the people who do the work, documented so your team can run it.

You get: Agents and automations that work, sized to what they cost, and documented so your team can own them.

Book your evaluation

Agents and automation review — extract

Sample

Area	Pillar	Finding	Priority
Model choice	Cost-efficient	The support agent calls a reasoning model on every turn — 100 credits where a scripted answer costs 1.	P1
Owner account	Secure	The invoice flow runs under one employee's connection. It stops the day they leave.	P1
Data reach	Secure	The HR flow can read every SharePoint site, not just the HR one.	P1
Use case	Fitted to you	The customer agent tries to answer everything. Most questions are about three topics.	P2
Outside services	Secure	Two flows send data to a personal Gmail and a Dropbox account.	P2
Monthly spend	Cost-efficient	Nobody tracks Copilot Studio credits. The bill arrives at renewal.	P2
Who can build	Secure	Every employee can create flows. Nobody reviews them.	P2

The first page of what a review produces: what is running, what each one reaches, what it costs, and the order to fix it in. The full document covers every agent and flow found, with the owner and the effort against each line.

Design

SecureWhich flows and agents already exist, who built them, and what they reach
SecureWho in your company should be able to build, and where
Cost-efficientThe model each task actually needs — reasoning models only where they earn it
Cost-efficientWhat each one will cost to run, per month
Fitted to youWhich tasks are worth an agent or an automation, and which aren't

How it runs

Workshop with the people who do the work
Inventory of existing flows and agents
A plan with the cost and the scope of each automation

Deploy

SecureRunning under a service account, not a person
SecureEach one limited to the data it needs
SecureOutside services approved or blocked
SecureA separate space to build and test, away from your live data
Cost-efficientCost measured before go-live
Fitted to youAgents built in Copilot Studio and automations in Power Automate, one job each
Fitted to youDocumentation your team can read

How it runs

Build, tested on real cases
Cost measured before go-live
Handover, with documentation

Maintain

SecureFlows left behind by people who left
SecureNew flows and agents built by your staff, reviewed
SecureSwitching an agent off still works
Cost-efficientCredit spend per agent, every month
Fitted to youAdjustments when your work changes, and new models adopted only where they help

How it runs

Monthly spend review
New automations reviewed before they go live
Adjustments when your work changes

Customer story

A large public utility

GitHub Copilot Enterprise and Copilot Studio approved rather than blocked — with the access controls, acceptable-use policy and audit trail to defend it

The same governance then extended to agent building and to the models themselves

Read the story

Thinking about an agent or an automation?

Tell us the task you'd like off your team's plate, and we'll tell you whether it's worth automating and what it would cost to run. Or start with the free evaluation — sixty minutes, then a written read on what to build, what to fix, and what it should cost. We reply within one business day.

Book your evaluation See rates